Delivery Information

For any questions, simply call +44(0) 2392 389 774. Our lines are open Monday to Friday, 9.00 – 5.00pm.

UK DELIVERY TIMES

All orders received by 1.00pm (GMT) will be dispatched the same day. This applies from Monday to Friday only.
Any order received after 1.00pm will be dispatched the next working day (Mon-Fri).
Please note we do not dispatch on weekends or Bank Holidays.

Delivery times may vary subject to shipping method used, but all orders should be received within 1-3 working days.

EU DELIVERY TIMES

Estimated delivery time is 1-3 working days + transit (2-5 days in EU)

*There is customs clearance charge for EU countries outside free trade zone of fixed 36GBP per shipment

Please contact us for a quote

DELIVERY OPTIONS

UK Mainland

Europe

There is customs clearance charge for EU countries outside free trade zone of fixed 36GBP per shipment

Delivery Options For UK Mainland

Standard Delivery

Delivery time for this method is 2 to 3 working days on average.
The order is delivered either by Royal Mail or by a courier (DPD, Parcelforce), depending on the size of the parcel.
If no-one is in to receive the package, the delivery person will leave a calling card with instructions on how to collect or schedule a redelivery for your parcel.

Next Day Courier Delivery

Delivery time for this method is 1 working day.
To ensure the order is received the next day as desired, it must be placed by 1pm Monday to Thursday (we cannot guarantee that orders placed on Friday will be delivered the next day. If the goods are required over the weekend, please choose the Weekend Delivery option).
The order is delivered by a courier (DPD, Parcelforce), depending on the size of the parcel.
If no-one is in to receive the package, the delivery person will leave a calling card with instructions on how to collect or schedule a redelivery for your parcel.

Saturday & Sunday Delivery

The Saturday & Sunday Delivery is an ideal option if you require your order to be delivered over the weekend. This is a courier service.
Please note: This service needs to be ordered before 1pm on Friday before your delivery weekend at the latest.

Mobile Telephone Number Request:

By providing a mobile number, you can benefit from DPD PREDICT™ text. PREDICT™ sends a text notification, advising the one hour delivery timeslot for your order

For Delivery Options Outside UK Mainland

Highlands, Islands, Northern Ireland

Northern Ireland, Scottish Island, Highlands, Channel islands, Isle Of Man

Please contact us at +44 (0)23 9238 9774 or [email protected] for a quote.

STOCK

Most items are ready for dispatch, however, if there is a stock shortage or any other reason for the delay of your item you will be notified by email.

Further Information

Should you have any questions or require further information regarding any of the delivery options, please email [email protected]

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